+353 (0)21 431 9701 info@industrialinsulation.ie

Privacy Policy




Unit 6, Mathew Hill Commerical Park, Forge Hill Cross, Kinsale Road, Cork


  1. Introduction

Industrial Insulation Specialists Limited (“We”, “Us”, “the Company”) are committed to protecting your privacy.

This Privacy Notice (“Notice”) applies to your use of the website: https://www.industrialinsulation.ie (the “Site”) and sets out how we collect, use and protect your personal data. If you do not agree with the data practices described in this Notice, please do not use the Site.

This Notice has been developed to inform our users about the privacy and security of personal data and to meet our obligations under the Data Protection Acts 1988 to 2018 and the General Data Protection Regulation (the “Data Protection Law”). Under Data Protection Law, personal data is information that identifies you as an individual or is capable of doing so (“Personal Data”).

We comply with Data Protection Law and this Notice applies to the personal data collected, processed and stored by us through your use of the Site.

For the purposes of Data Protection Law, we are the data controller of your Personal Data. You will find our contact details in the “Contact us” section below.


  1. How we gather Personal Data

We gather data from your use of the Site for example when you have logged in with a social media account or when you have provided us with Personal Data for example by contacting us via email or through the “contact us” section on the Site.

We do not use Cookies on the Site.


  1. What kinds of Personal Data do we collect?

We receive and store information you enter on the Site or give us in any other way, including, subscribing to a mailing list and using the “contact us” section on the Site.

The information collected includes your name, phone number, email address and any additional information you provide in the message.

We do not track IP address or location data of users of the Site.


  1. Legal basis for processing

We rely on the following legal bases under Data Protection Law in processing your Personal Data:


Legal Basis Example
Performance of a contract We will process your Personal Data to the extent required to deliver the service requested.
Compliance with legal obligations We may need to disclose Personal Data to comply with a request from law enforcement, or other government agencies or court order.
Legitimate interests We may need to disclose Personal Data in the event of a complaint or legal action arising from any comment or content posted by that user.

We may process personal Data to personalise content or advertisements.


Consent We will process your Personal Data with your consent.


  1. How we may use your Personal Data

Except as disclosed in this Notice, we will not disclose Personal Data that we collect to any parties other than those with whom we partner or are affiliated with, without your consent. Except as disclosed below, we will not sell, share, trade, rent, or give away your Personal Data.

We may use your Personal Data to process any requests made by you for example, to subscribe to a mailing list or respond to your inquiry, and communicate with you when necessary to provide customer service and/or follow-up information related to the Site. We may also use information you provide to communicate with you about your interest in our events and our company, to help us improve, operate and enhance your experience on the Site, to promote our events, notify you about important functionality changes to the Site and new services we think you will find valuable, for other administrative purposes and to enable third-parties to carry out technical or other functions on our behalf as well as any other purpose that we may disclose to you at the point at which we request your Personal Data.

When you contact us, we may request your affirmative, positive consent to use your contact information for marketing or other business purposes. In the event you do not consent to the use of your contact information for marketing or other business purposes, your data will not be used for those purposes. If you provide your consent but subsequently do not wish to receive notifications about related opportunities, you will be able to modify your preferences by following the instructions on any marketing correspondence.

Other websites

The Site does / does not interact with other sites, including social media websites such as Facebook and Twitter, and may use social media plugins (e.g., the Facebook “Like” button, ‘”Share to Twitter”‘ button) to facilitate social media functions.

We have no control over the information that other websites or social media websites or plugins collect, store, or use. Before you choose to access other websites from the Site or “like” or share information from the Site through any social media platform or website, please be certain that you review the privacy notice of that social media platform or website.


  1. Do we disclose Personal Data to anyone else?

We disclose customer information to third parties only when it is necessary as part of business practices or when there is a legal or statutory obligation to do so. Whenever we disclose customer information to third parties, we will only disclose that amount of information necessary to meet such business need or legal requirement.

Third parties that receive customer information from us must satisfy us as to the measures taken to protect the personal data such parties receive, in accordance with Data Protection Law and as stated in this Notice. Appropriate measures will be taken to ensure that all such disclosures or transfers of customer information to third parties will be completed in a secure manner and pursuant to contractual safeguards.

We may employ other companies and individuals to perform functions on our behalf, including marketing, and providing analytics assistance.

Third Parties we work with

The following is the list of companies we work with and may process data on our behalf. We include links to their privacy policy (available at the time of writing) for convenience:

Google (Advertising, Analytics, Notifications, Office Software and Cloud Storage)
Mailchimp (e-mail services)
Facebook, Twitter and Linkedin (Social Media Authentication)

We may also change our ownership or corporate organisation while providing the Site. As a result, we may transfer your information to another company that is affiliated with us, with which we have merged, or which has acquired all or some of our assets. We will advise you if such a change of ownership or change of corporate structure takes place and we will update this Notice accordingly.

We may provide information, when obliged to do so under Data Protection Law and in response to properly made requests, for example, for the purpose of the prevention and detection of crime, and the apprehension or prosecution of offenders. We may also provide information for the purpose of safeguarding national security. In the case of any such disclosure, we will do so only in accordance with Data Protection Law.

We may also provide information when required to do so by law, for example under a court order, and may transfer data to legal counsel where same is necessary for the defence of legal claims.

We may also disclose Personal Data in connection with any complaint regarding your use of the Site.



  1. How long do we keep Personal Data?

The period for which we retain information varies according to the use of that information. In some cases, there are legal requirements to keep data for a minimum period of time. Unless specific legal requirements dictate otherwise, we will retain information no longer than is necessary for the purposes for which the data were collected and processed (as described above).

Personal data generated from general communications will be kept for a minimum of 7 years.


  1. How do We protect data about you when or if it is transferred out of Europe?

The Site is published in Ireland and is governed by Data Protection Law and Irish law.

We do not transfer any Personal Data outside of the EEA. However, certain third parties providing services to our Site may transfer data outside of the EEA for example, for storage purposes. These third parties include, for example, Google. If this changes at any point in the future, this Notice will be updated to take account of this change. We only engage reputable third parties that provide appropriate safeguards, and on condition that enforceable data subject rights and effective legal remedies for data subjects are available.


  1. How you can exercise your rights in respect of Personal Data we hold about you

Your rights


You have the following rights in respect of Personal Data under Data Protection Law:


  • your right to withdraw your consent to the processing of Personal Data at any time
  • your right to request from us access to personal data and to have any incorrect personal data rectified
  • your right to the restriction of processing concerning you or to object to processing
  • your right to have your personal data transferred to another service provider
  • your right to have personal data erased (where appropriate)

Vindication of your rights shall not affect any rights which we may have under Data Protection Law.

Exercising your rights, managing information and opting out

You may update or change information related to you by sending us an e-mail at info@iisltd.ie. You may request that your information be removed from our mailing list by e-mailing us at the address provided above. You may also unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails.


  1. How does the Site protect personal information about you?

We employ reasonable appropriate administrative, technical, personnel procedural and physical measures to safeguard Personal Data against loss, theft and unauthorised uses access, uses or modifications. Security and testing are performed on systems containing personal data to verify control effectiveness. Security of these systems are monitored continuously.

While we try our best to safeguard your information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.


  1. How can you make a complaint about the Use of Personal Data?

Complaints on the use, retention and disposal of personal data can submitted via email to info@iisltd.ie.

As a user of the Site you also have the right to lodge a complaint with the Data Protection Commission.


  1. Review

This Notice will be reviewed and updated from time to time to consider changes in the law and the experience of the policy in practice. Any and all changes will be advised to customers and, if necessary, we will obtain your consent prior to applying any changes to any Personal Data collected from you prior to the date the change becomes effective. Your continued use of the Site after such changes will be subject to the then-current policy. We encourage you to periodically review this Notice to stay informed about how we collect, use, and disclose personal information.


  1. Contact Information

If you have questions about this Notice or our treatment of the information provided to us, please contact us at:

Name: Industrial Insulation Specialists Limited

ATTN: Privacy Officer

Address: Unit 6, Matthew Hill Commercial Park, Forge Hill Cross,
Kinsale Road, Cork

Phone: 021 431 9701

E-mail: info@iisltd.ie